Shipping policy

Shipping Policy

Last Updated: September 8, 2026

Thank you for shopping with Great1Store. We are committed to providing a simple and reliable shipping experience for our Australian customers.

Shipping Locations

Great1Store currently ships to Australia only.

We do not currently offer shipping outside Australia.

Free Shipping

We offer free standard shipping on eligible orders within Australia.

Processing Time

Orders are generally processed within 1–2 business days after payment has been successfully received.

Delivery Time

Standard shipping generally takes 3–5 business days after your order has been processed and shipped.

Delivery times are estimates and may occasionally be affected by carrier delays, public holidays, severe weather, or other circumstances outside our control.

Order Tracking

When tracking information is available, tracking details will be sent to the email address provided during checkout.

Incorrect Shipping Address

Please make sure your shipping information is accurate before completing your order.

If you notice an error, contact us as soon as possible at contact@great1store.shop.

Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us at contact@great1store.shop so we can investigate and assist you.

For damaged products, photos of the product and packaging may be requested.

Contact

Great1Store
Email: contact@great1store.shop